Frequently Asked Questions
If you have any further questions—whether about pricing, quotations, or other inquiries—please feel free to contact us directly or reach out through our online Q&A.
1. Are you a manufacturer or reseller?
We are both a manufacturer and a trading company. We operate our own factory with dedicated production lines, ensuring consistent quality and innovation in our products. At the same time, we have a professional marketing department that connects with customers worldwide. Our products are exported to countries including Brazil, the United States, Canada, Finland, and multiple nations across Southeast Asia.
2. What shipping options are available?
We offer free standard shipping for all orders. If you need faster delivery—such as receiving your goods within one week—you can opt for our expedited service at an additional cost of $40 per roll. We’ll select the most suitable express courier based on your location. Feel free to contact us if you have specific preferences regarding delivery.
3. What is your return policy?
We accept returns within 30 days of purchase, provided the items are in perfect condition and remain undamaged. Customers are responsible for the return shipping costs. Please ensure the product is securely packaged before sending it back. For more details, feel free to contact our support team.
4. Can we apply to become your authorized distributor or local partners?
Absolutely. We welcome partners from all over the world to join us as authorized distributors. As part of our network, you’ll enjoy exclusive pricing below market rates and direct access to our products. Our goal is to build long-term, win-win relationships that benefit both sides.
Join BeiKarR today and become our global partner!
BeiKarR: Driven by quality, trusted worldwide.